Cookie Policy

Effective Date: 14 April 2026

This Cookie Policy explains how SUPERSAFE LLC-FZ, licence no. 45000977, with its registered address at FDRK2334, Compass Building, Al Shohada Road, Al Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates (“Supersafe,” “we,” “us,” or “our”) uses cookies and similar technologies when you access or use supersafe.gg, any related subdomains, marketplace pages, seller pages, checkout flows, support tools, legal pages, and related services (collectively, the “Platform”).

This Cookie Policy should be read together with our Privacy Policy. Capitalized terms not defined in this Cookie Policy have the meanings given in our Terms of Service or Privacy Policy.

1. What Are Cookies and Similar Technologies?

Cookies are small text files stored on your browser, device, or application when you visit or use an online service. Cookies help a site recognize your browser or device and remember information about your visit, session, or preferences.

We also use similar technologies that perform related functions, including:

• local storage;
• session storage;
• pixels and tags;
• software development kits (SDKs);
• browser or device identifiers;
• server-side identifiers; and
• similar tools that store, access, or process information connected to your device or browser.

In this Cookie Policy, we refer to all of these technologies collectively as “Cookies,” unless a distinction is required.

2. Why We Use Cookies

We use Cookies only for specific operational, analytical, security, and preference-management purposes.

2.1 Strictly Necessary Cookies

These Cookies are required for the Platform to function properly or securely and cannot be switched off in our systems where they are essential to the service you request.

They may be used to:

• maintain session integrity;
• authenticate users;
• keep you logged in;
• preserve cart or checkout state;
• route traffic and balance load;
• store security preferences;
• detect fraud and abuse;
• prevent malicious requests; and
• support core account, checkout, and dispute functions.

If these Cookies are disabled, some parts of the Platform may not function properly.

2.2 Functional Cookies

These Cookies remember settings and choices you make to improve your experience.

They may be used to:

• remember language, country, or currency preferences;
• preserve interface or accessibility settings;
• remember limited non-essential preferences; and
• support convenience features you choose to use.

2.3 Analytics and Performance Cookies

These Cookies help us understand how users interact with the Platform so we can measure performance and improve usability.

They may be used to:

• count visits and traffic sources;
• understand which pages and features are used most or least;
• measure user journeys and navigation paths;
• identify technical or performance issues;
• improve the speed, design, and functionality of the Platform; and
• assess the effectiveness of campaigns or service changes.

2.4 Advertising, Attribution, and Similar Optional Cookies

If used on the Platform, these Cookies help measure advertising performance, attribute traffic or conversions, limit repeated ad display, or support relevant promotional activity.

These Cookies may be used to:

• measure campaign effectiveness;
• attribute a visit or purchase to a channel or campaign;
• personalize marketing presentation;
• support retargeting or similar advertising features; and
• help us understand whether users engage with promotional content.

These Cookies are optional where required by law and will not be activated before valid consent where consent is required.

2.5 Communication, Embedded Content, and Third-Party Tool Cookies

Some Platform pages may use third-party tools for support chat, forms, embedded content, security, or communications. These tools may use Cookies to operate, remember preferences, or support related analytics.

Where these Cookies are not strictly necessary, they will be treated as optional and controlled accordingly.

3. Legal Basis and Consent

Where applicable law requires consent, we apply the following rules:

• Strictly Necessary Cookies may be used without prior consent where they are essential to provide the service requested or to maintain necessary security.
• Functional, Analytics, Advertising, Attribution, and other non-essential Cookies will be used only after you provide valid consent, unless applicable law permits their use on another lawful basis.
• You may refuse non-essential Cookies without losing access to the core Platform, except where a specific optional feature depends on the relevant Cookie.
• You may withdraw or update your choices at any time using the Cookie Settings or Manage Cookies control made available on the Platform.

Where consent is required, silence, continued browsing, or closing a banner without making a selection does not by itself constitute consent.

4. Your Choices and Controls

4.1 Cookie Banner and Preferences Center

Where required, we present a Cookie banner or consent interface that allows you to:

• accept all optional Cookies;
• reject all optional Cookies; and
• manage Cookie preferences by category.

You can revisit your choices at any time using the Cookie Settings or Manage Cookies link made available on the Platform.

4.2 Browser Controls

Most browsers allow you to block, delete, or limit Cookies through browser settings. These controls vary by browser and device.

Please note:

• blocking all Cookies may interfere with site functionality;
• deleting Cookies may reset saved preferences or sign you out; and
• browser controls may apply only to the specific browser or device where the control is set.

4.3 Device and Platform Controls

Certain devices and operating systems provide additional privacy controls that allow you to restrict tracking, reset identifiers, or manage advertising preferences. You may use those controls in addition to the controls we provide.

4.4 Opt-Out Preference Signals

Where required by applicable law, we will honor recognized opt-out preference signals for the relevant browser or device to the extent required and technically supported.

4.5 Withdrawal of Consent

Where we rely on consent, you may withdraw that consent at any time through the Cookie Settings or Manage Cookies control. Withdrawal does not affect processing that occurred before withdrawal, but we will stop using the affected optional Cookies going forward to the extent required by law and technically within our control.

5. First-Party and Third-Party Cookies

Some Cookies are set directly by Supersafe. These are “first-party” Cookies.

Other Cookies may be set by third-party providers that help us operate the Platform or provide services through it. These are “third-party” Cookies.

Depending on the services used on the Platform, third-party providers may include:

• analytics providers;
• payment or checkout-related providers;
• fraud-prevention and security providers;
• customer support or communications providers;
• consent-management providers;
• infrastructure and hosting-related providers;
• advertising or attribution partners, if used; and
• embedded-content providers.

Where third-party Cookies are used, the relevant provider may process certain information in accordance with its own privacy notice and contractual role.

6. Session Cookies and Persistent Cookies

Cookies may remain on your device for different periods.

• Session Cookies expire when you close your browser or end the session.
• Persistent Cookies remain on your device for a specified period or until you delete them.

The duration of a Cookie depends on its purpose and technical configuration. The current duration of each Cookie is described in the Cookie Settings interface, consent manager, or Cookie inventory made available on the Platform.

7. Cookie Categories Used on the Platform

The Platform may use the following Cookie categories:

• Strictly Necessary;
• Functional;
• Analytics and Performance;
• Advertising and Attribution;
• Communication / Embedded Content; and
• Consent and Preference Management.

Not every category will necessarily be active on every page, in every jurisdiction, or at all times.

8. Cookie Inventory

The current Cookie inventory made available through our Cookie Settings, Manage Cookies interface, consent manager, or equivalent on-platform disclosure forms part of this Cookie Policy.

That inventory may identify, where reasonably practicable:

• Cookie name or identifier;
• provider;
• first-party or third-party status;
• category;
• purpose;
• duration; and
• whether the Cookie is essential or optional.

If there is any inconsistency between this Cookie Policy and the live Cookie inventory regarding the technical details of a specific Cookie, the live Cookie inventory will control for those technical details, provided that the category treatment and consent posture remain consistent with this Cookie Policy and applicable law.

9. Cookie Data and Personal Data

Information collected through Cookies may constitute personal data or may become personal data when combined with other information.

Where Cookie-related information constitutes personal data, our Privacy Policy also applies.

Depending on the context, Cookie-related information may include:

• IP address;
• browser or device information;
• session identifiers;
• approximate location inferred from IP;
• interaction data;
• page visits and navigation paths;
• technical performance information; and
• consent and preference records.

We use such data only for the purposes described in this Cookie Policy and our Privacy Policy.

10. International Use

The Platform may be accessed from multiple jurisdictions, and Cookie rules may vary depending on where you are located and which laws apply to your visit.

Supersafe may apply different consent or opt-out flows depending on:

• your location;
• the legal regime applicable to your visit;
• whether a Cookie is strictly necessary; and
• whether the relevant technology is used for analytics, advertising, attribution, or other optional purposes.

11. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect:

• changes to the Platform;
• changes to the Cookies or similar technologies we use;
• changes to service providers;
• changes to legal or regulatory requirements; or
• changes to our privacy, security, or consent practices.

If we make a material change, we will post the updated Cookie Policy with a new effective date and, where required by law, provide additional notice.

12. Contact Us

If you have questions about this Cookie Policy or our use of Cookies, you may contact us at:

Email: [email protected]

Postal Address: SUPERSAFE LLC-FZ Licence No. 45000977 FDRK2334, Compass Building Al Shohada Road Al Hamra Industrial Zone-FZ Ras Al Khaimah United Arab Emirates